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Online Community Manager job

Posted: August 24, 2006
CG JOBS
subject: Online Community Manager , Cryptic Studios

Cryptic Studios is looking for Online Community Manager
duration - Full Time

Job details: Online Community Manager Cryptic Studios is looking for an experienced Online Community Manager to join our team as it grows its current game portfolio. Cryptic Studios is dedicated to being a peerless independent developer of online games. We pride ourselves in our belief that work should enrich ones life, not take it over. We view ourselves not as just as a company, but also a tight knit team.

The Online Community Manager will work closely with the Design team to manage all community-related activities and tools for Cryptic Studios and its projects. The Online Community Manager will be responsible for building, supporting and representing the community of users and fans to help grow and retain the online audience.


Everyday you could be:

* Managing the Online Community team, including all aspects: art, technical and text
* Contributing to the design and layout of all Cryptic Studios web pages
* Formulating and maintaining a Cryptic Studios web presence and identity
* Developing and executing all community-related programs and community initiatives for Cryptic Studios corporate website and game projects
* Managing online events and promotions including contests and incentives
* Managing community tool set, templates and user guides
* Coordinating and monitoring game fan sites
* Writing and editing copy for game-play, guides, newsletters, promotions and polls
* Synchronizing in-bound and out-bound communications with Customer Service
* Create and maintain budgets and development schedules for Online Community team
* Working with Marketing and PR on community research projects
* Gathering community feedback and providing information to Game Design


Things we like to see:

* History of playing MMORPGs and familiarity with the genre
* 5-7 years online community management or related experience, with at least 3 years in entertainment and/or online gaming
* Experience building and maintaining gaming web communities
* Previous management experience
* Creative self-starter with high level of initiative
* Excellent written and verbal communication skills
* Strategic critical thinker who also has a high attention to detail
* Excellent leadership skills with the ability to inspire and influence others
* Strong sense of ownership and urgency
* Ability to manage multiple projects, set priorities and meet deadlines
* Ability to analyze and apply data to improve results
* Passionate, committed and high level of energy


SPECIFIC SKILLS REQUIRED:

* Skilled with Microsoft Office suite of tools, including Excel, PowerPoint and Word
* Experience in building budgets and project management timelines
* Outstanding attention to detail and organizational abilities
* Exceptional interpersonal skills

Location: Los Gatos, CA, United States

Contact info:
Minette Licaros
Cryptic Studios
983 University Ave. Bldg. D
Los Gatos, CA 95032
http://www.crypticstudios.com
Phone: 408-399-1969 x175
E-mail: mlicaros@crypticstudios.com
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