3d Application Support Engineer job

Great Eastern Technology, Inc. is looking for 3d Application Support Engineer

Starting Date: Immediately, duration - Part-Time, On-Going

Job details: 3D Application Customer Support Engineer
Great Eastern is looking for a 3d technical guru to provide stellar customer support for our customers. This requires a familiarity of our product line, the ability to learn new products quickly and a solid knowledge of the industries that our products serve.

This is a part-time position. Please send summaries of qualifications and resumes to the email listed with this ad.

You will:

• Provide excellent customer support experiences over the phone, web and on-site
• Have the technical expertise and ability to help with installs, licensing, network issues, asset management, and product/workflow recommendations
• Provide pre-sales support to the sales team on the 3d product line, including demonstrations communicating product features and benefits
• Provide post-sales support including tech support, training, webinars



Product lines include:
• Autodesk Media & Entertainment: Maya, 3ds Max, Motion Builder, Mudbox, Softimage
• ZBrush
• Craft Animation
• Rhino
• VRay
• Qube!
• Cinema4D

Requirements: Skills & Requirements:

• Familiarity with at least one of our main products: Maya, 3Ds Max and familiarity with others a plus
• Knowledge of and exposure to network environments
• Skill in verbal and written communication to analyze, interpret, and present customer needs
• Ability to understand and respond to customer needs
• Ability to work in a team environment
• Ability to complete technical certifications
• Ability to document all fixes, resolutions, cases and IT processes
• Design, specify and deploy servers and storage systems

Location: Salem, NH

Contact info:
email - hjelev@greateasterntech.com
web site - www.get.com
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